Ticket #343 (new defect)
Client freezes on MS Windows Storage Server 2003 SP1
| Reported by: | kaufmannj | Owned by: | mickem |
|---|---|---|---|
| Priority: | 1 | Milestone: | |
| Component: | Core | Version: | 0.3.7 |
| Severity: | Bugs | Keywords: | |
| Cc: |
Description
The 0.3.7 client freezes after a few hours running on MS Windows Storage Server 2003 SP1 Server.
latest lines in debug log: 2009-11-09 20:08:57: debug:NSClient++.cpp:1073: Injecting: checkUpTime: nsclient 2009-11-09 20:08:57: debug:NSClient++.cpp:1109: Injected Result: OK '32600841' 2009-11-09 20:08:57: debug:NSClient++.cpp:1110: Injected Performance Result: 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:146: Data: xxx&1 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:171: Data: 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:146: Data: xxx&8&\HP EVA Storage Array(XXX-TS-EVA01)\Total host Req/s 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:171: Data: \HP EVA Storage Array(XXX-TS-EVA01)\Total host Req/s 2009-11-09 20:08:57: debug:NSClient++.cpp:1073: Injecting: checkCounter: Counter=\HP EVA Storage Array(XXX-TS-EVA01)\Total host Req/s, nsclient 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:146: Data: xxx&8&\HP EVA Storage Array(XXX-TS-EVA03)\Total host Req/s 2009-11-09 20:08:57: debug:modules\NSClientListener\NSClientListener.cpp:171: Data: \HP EVA Storage Array(XXX-TS-EVA03)\Total host Req/s 2009-11-09 20:08:57: debug:NSClient++.cpp:1073: Injecting: checkCounter: Counter=\HP EVA Storage Array(XXX-TS-EVA03)\Total host Req/s, nsclient 2009-11-09 20:08:58: debug:NSClient++.cpp:1109: Injected Result: OK '870' 2009-11-09 20:08:58: debug:NSClient++.cpp:1110: Injected Performance Result: 2009-11-09 20:08:58: debug:NSClient++.cpp:1109: Injected Result: OK '209' 2009-11-09 20:08:58: debug:NSClient++.cpp:1110: Injected Performance Result: 2009-11-09 20:15:25: debug:modules\NSClientListener\NSClientListener.cpp:146: Data: xxx&8&\HP EVA Storage Array(XXX-TS-EVA02)\Total host Req/s 2009-11-09 20:15:25: debug:modules\NSClientListener\NSClientListener.cpp:171: Data: \HP EVA Storage Array(XXX-TS-EVA02)\Total host Req/s 2009-11-09 20:15:25: debug:NSClient++.cpp:1073: Injecting: checkCounter: Counter=\HP EVA Storage Array(XXX-TS-EVA02)\Total host Req/s, nsclient 2009-11-09 20:15:26: debug:NSClient++.cpp:1109: Injected Result: OK '258' 2009-11-09 20:15:26: debug:NSClient++.cpp:1110: Injected Performance Result: 2009-11-10 07:25:59: debug:NSClient++.cpp:792: No shared session: ignoring change event! 2009-11-10 07:26:05: debug:NSClient++.cpp:792: No shared session: ignoring change event!
Attachments
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nsclient.jpg
(26.9 KB) -
added by kaufmannj 2 years ago.
- Screenshot: c++ runtime error
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nsclient.2.jpg
(26.9 KB) -
added by kaufmannj 2 years ago.
Change History
comment:2 Changed 2 years ago by kaufmannj
The last time it crashed i received a c++ runtime error (screenshot attached)
comment:3 Changed 2 years ago by mickem
- Owner changed from MickeM to mickem
First off: A word of warning, this is not something you want to do in production!
If possible could you install the debug kit and run with debugging symbols and tell me "where" it breaks?
- The debug tools are here: http://www.microsoft.com/whdc/DevTools/Debugging/default.mspx
- The debug symbols are in the "zip" (just unzip it somewhere and copy the ini file over and then run "nsclient++ /test"
Then when it "crashes" you can see where it crashes and let me know what is wrong.
Another option would be t isolate the problem by disabling commands and then enabling them on by one.
I shall try to see if I can write up the guide on how to use the debug symbols tonight but not sure I will have the time.
Debug symbols are only available on 0.3.7 (so not earlier versions).
Michael Medin
The stalled process cannot be stopped by windows service manager. It may be killed with EndProcesss? in the task manager.